CIBC launches Remi, a digital assistant that helps clients track FX rates and easily send money overseas through Messenger

CIBC introduces of Remi, its first digital assistant designed to help clients send no-fee Global Money Transfers (GMT). Remi offers clients and people using Facebook Messenger the ability to check foreign exchange rates, keep track of exchange rate fluctuations with recurring alerts, and get answers to product questions.

Remi is capable of alerting clients to an exchange rate they set themselves, with an automatic option for sending a money transfer at that time. This means Remi will notify clients using Messenger, on mobile or online, when the exchange rate has reached the selected status, and immediately offer to send a global remittance, elevating the client experience by making international money transfers faster and more accessible.

CIBC’s Remi bot makes it easier for clients to send money overseas through Facebook Messenger (CNW Group/CIBC)
Remi, CIBC’s first digital assistant, sets up foreign exchange alerts for sending money abroad (CNW Group/CIBC)


“We are excited about the way Remi is making it easier to manage sending money abroad,” says Vineet Malhotra, MD and Head of Alternate Solutions Group & Retail Solutions Group, CIBC. “You’ll always know exactly how much money you’re sending and the exchange rate you’ll receive, all without upfront fees. By enhancing existing technologies and building new digital solutions, we continue to deliver modern convenient banking for our clients, how and when they want.”

CIBC Global Money Transfer launched in October 2015 allowing CIBC clients to send money to over 50 countries around the world with no fees. Recently added to the roster are MexicoSouth KoreaBangladeshUnited Arab Emirates and Singapore.

CIBC Capital Markets developed Remi in collaboration with CIBC Live Labs, the bank’s technology incubator. Remi will be available in French and English at first, with new languages to be released in the coming months.

About CIBC
CIBC is a leading Canadian-based global financial institution with 11 million personal banking, business, public sector and institutional clients. Across Personal and Small Business Banking, Commercial Banking and Wealth Management, and Capital Markets businesses, CIBC offers a full range of advice, solutions and services through its leading digital banking network, and locations across Canada, in the United States and around the world. Ongoing news releases and more information about CIBC can be found at www.cibc.com/ca/media-centre or by following on LinkedIn (www.linkedin.com/company/cibc), Twitter @CIBCFacebook (www.facebook.com/CIBC) and Instagram @CIBCNow.



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