TD gives cardholders control and confidence with first-in-Canada security feature for credit cards
TD has launched a new card control features on all TD Visa consumer credit cards, including a first-in-Canada ability that gives TD credit cardholders the ability to temporarily block their Canadian credit cards from any in-person international charges through the TD mobile banking app.
In addition to the new international block capability, TD consumer credit cardholders can also take advantage of the card lock feature, allowing them to temporarily block access to their account, eliminating the stress customers may feel when they can’t immediately locate their credit card. When the card is locked, cardholders cannot make new purchases or pay using their digital wallet, while pre-authorized payments and pre-authorized charges will still go through. When the card is located, the temporary lock can be easily removed, saving customers the time and inconvenience of reporting their misplaced card as lost or stolen.
Card controls are available on all TD Visa consumer credit cards and can be accessed through the TD (Canada) mobile app, which is ranked #1 in customer engagement among retail banking apps in Canada, according to Silicon Valley-based app analytics and market data firm, App Annie, with the largest average smartphone monthly active user base (MAU), the highest average sessions per user and the highest time spent for the past 12 months.i
In addition to credit card controls, TD offers customers a variety of other fraud prevention tools. TD customers can sign up for TD Fraud Alerts and receive notification via text if TD detects suspicious account activity. Money management tools like the TD MySpend app provide notifications of account activity in real time, so customers can recognize any unusual transactions quickly.